bout de papier, Vol. 26, No. 1 (2011) — Summer/Fall 2011 // Été/Automne 2011, pp. 26–27

bout de papier took the opportunity to chat with the American Foreign Service Association’s President, Susan R. Johnson, on a recent visit to Ottawa. She spoke to audiences ranging from the Canadian International Council to PAFSO members, interspersed with liaison at Ottawa’s U.S. Embassy. Susan proved an articulate, provocative and engaging spokesperson for the tradecraft of diplomacy.

Susan’s first posting was Havana in 1980. She descends from an FS bloodline – her father and brother were both practitioners as would have been her mother had the State Department permitted tandem couples in earlier days. Her husband was a Pakistani diplomat – ambassador to Khazakstan and the People’s Republic of China, and the top position of Foreign Secretary in Islamabad. Hers has been a lifework of achievement coupled with the challenges of leaves-of-absence and commutes between capitals to accommodate the twin careers of nationals of different states.

With degrees in History and International Relations, her first job was with a private sector multi-national in Omaha, Nebraska. Inevitably, the calling of her early family conditioning led her back to State; she now looks back on a rewarding career with a teasing grin, having “seen it all”.

Susan discerned a number of changes in diplomacy during assignments in Cuba, the UN, Mauritius (DCM), Kazakhstan, Russia, Iraq, Bosnia, Romania (DCM), stints at State Department in Washington, the National Endowment for Democracy, and as a Pearson Fellow in Congress (working for former Senator Bill Bradley). Her perspective is, of course, Washington-based, but extrapolations to other jurisdictions would appear consistent.

Most important is a sense of decline in diplomacy as a tool of national power. Susan ascribes this to three main factors:

  1. Globalization – communications, the internet, mobility of heads of government and the ubiquity of data join in diluting the role of Foreign Minister who is no longer a main actor;
  2. Militarization – the evident growth in the blend of diplomacy with the flexing of military authority;
  3. Domestic politics – as the House of Representatives sees itself as a surrogate source of foreign policy.

Susan listed other culprits such as an operational tempo that is faster and having to do more with less. In 1970 the U.S. Foreign Service had 12,000 career officers; today, the number is the same but spread more thinly over more missions and across a great diversity of programs.

Secretary of State Hilary Clinton has introduced a number of reforms to improve diplomacy’s status, but there’s a long way to go. An emerging new dictum for diplomacy is “management of change through non-violent means”. Her approach tackles the challenge of improving statecraft along the lines of Diplomacy, Development and Defence, taking a long-term perspective.

Susan also outlined a growing debate over whether diplomacy is a “profession”. The concern is not so much that it isn’t, but that it needs improved definition. Just as lawyers and physicians are closely regulated against core competencies, so should diplomats be measured against identifiable criteria that are posted and promulgated.

Two women seated side by side in front of a conference banner
PAFSO President Pam Isfeld and Susan Johnson

(to cite one example) now have an age cutoff at 59 years; African-Americans and Latinos continue to be under-represented (largely because they tend to prefer the private sector); and Southerners lean more often in the direction of the military. Women are being recruited at a rate of 50% (as in our foreign service) yet continue to have a lower representation in senior ranks, in the 25% range.

Susan adds that the eight week maximum maternity leave provision leaves room for improvement and commiserates that the spousal role (and its rewards) is about the same in both our foreign services. She noted (with envy) that the Japanese Foreign Service allows spouses posted abroad to receive an incremental 20% of the diplomat’s salary. This is designed to compensate for support provided during an overseas assignment although there is no specific contractual accountability.

About 10% of the U.S. Foreign Service has been reserved for tandem couples given the growing need to attract dual professional partners. Approximately 1,000 positions do not permit family accompaniment and, in a climate of redressing spousal concerns, singles wind up feeling discriminated against.

At State, it is generally accepted that in order to make it to the top, competence in both policy and program management is required. Policy wonks need to demonstrate the ability to implement policy to qualify for upward movement. A greater emphasis is accorded to Teamwork now with less emphasis on excellence in just one subject or on the individual “superstar”.

Asked how our foreign services compare, Susan saw our two professional organizations as fundamentally similar in “value”, reputation and effectiveness – with two exceptions: scale and security. The U.S. Foreign Service is just bigger- a mid-sized embassy has 300 employees. Baghdad has 8,000 and is growing to 17,000. U.S. engagement in conflict zones around the world also places a high burden of security on its establishments; finding a workable balance between the proactive work of diplomats and mission security is a chronic challenge.

Non-career Heads of Mission are common in the U.S. Foreign Service: around 30%. This is a phenomenon AFSA recognizes as the clear purview of the Executive Branch but tracks it carefully on its website: www afsa org.

Asked “would you recommend joining the Foreign Service to young people today?” Susan said her view has evolved.

A decade ago she would have recommended that applicants put all their options on the table before making a firm decision, foreign service being one of many choice careers. Today, she would enthusiastically push a foreign service career if for no other reason than renewal of the craft is a compelling demand.

Finally, Susan brandished and recommended a copy of AFSA’s newly published book Inside a U.S. Embassy, Diplomacy at Work- a few copies are available at PAFSO headquarters if members wish to have a look. There is fuel for thought therein – is a Canadian version in the cards?

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Originally published in bout de papier, Vol. 26, No. 1 (2011) — Summer/Fall 2011 // Été/Automne 2011, pp. 26–27. Read the rest of this issue →

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